Cookie Policy
Last updated: August 26, 2026
This Cookie Policy explains how CitizensOS Inc. ("CitizensOS," "we," "us," or "our") uses cookies and similar technologies on citizensos.ai and related services (the "Services"). It supplements our Privacy Policy.
What Are Cookies?
Cookies are small text files that a website places on your device to remember information about you, such as your preferences or whether you are signed in. Similar technologies include local storage, session storage, pixels, and SDKs in mobile applications. We refer to all of these as "cookies" in this Policy.
Cookies set by CitizensOS directly are called "first-party cookies." Cookies set by third parties on our behalf are called "third-party cookies."
How We Use Cookies
We use cookies for four purposes.
1. Strictly Necessary Cookies
These cookies are required for the Services to function. They cannot be disabled through our cookie controls. Examples:
- Authentication: to keep you signed in and protect your session (set by Supabase).
- Security: to detect and prevent fraud, abuse, and unauthorized access.
- Load balancing and routing: to deliver the Services reliably (set by Vercel).
- Payments and identity verification: to process payments and conduct identity verification securely (set by Stripe when you are on payment or identity-verification pages).
2. Functional Cookies
These cookies remember your preferences and choices to give you a better experience. Examples:
- Saving your language and region preferences;
- Remembering completed onboarding steps;
- Storing UI preferences such as expanded or collapsed sections.
3. Analytics and Performance Cookies
These cookies help us understand how the Services are used so we can improve them. When enabled, we use analytics to:
- Measure overall traffic, page views, and feature usage;
- Measure aggregate movement through available public and application workflows so we can identify drop-off points and improve onboarding;
- Measure performance and reliability of the Services;
- Analyze marketing campaign effectiveness in aggregate.
The optional analytics provider configured for this release is PostHog. The cookie banner identifies it before analytics initializes. We do not use this analytics record to build advertising profiles.
Where required by law, we will only set analytics cookies with your consent.
4. Marketing Cookies
This release does not set optional advertising or marketing cookies. If that changes, this policy and the cookie controls must be updated before those cookies are activated.
Managing Cookies
You have several options for controlling cookies:
Cookie banner. When optional analytics is configured, we display a cookie banner that lets you accept or reject it before analytics initializes. You can reopen the same choice from Analytics settings in the CitizensOS public-site footer.
Browser settings. Most browsers allow you to view, manage, and delete cookies through their settings. Instructions vary by browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy
- Firefox: Settings → Privacy & Security
- Edge: Settings → Privacy, search, and services
Blocking strictly necessary cookies will prevent the Services from working correctly.
Do Not Track. Some browsers send "Do Not Track" signals. Because there is no industry standard for how to respond to these signals, we do not currently change our practices in response to them. We do honor opt-out preferences set through any cookie banner we display.
Mobile devices. On mobile devices, you can limit ad tracking through your device settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. The "Last updated" date at the top reflects the most recent revision.
Contact
Questions about cookies or this Policy:
CitizensOS Inc. Attn: Privacy 169 Madison Ave, STE 88132 New York, NY 10016 United States Email: privacy@citizensos.ai